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Fire & Water - Cleanup & Restoration

Archived Why SERVPRO Blog Posts

Happy Holidays!

12/24/2021 (Permalink)

SERVPRO employee with donated books for children standing in front of decorated treetree Our Account Manager, Christy Smith delivering books for the children.

This week we were invited to help spread Holiday cheer to the children at Little Lotts Creek Apartments in Statesboro, Georgia. Through this event, SERVPRO of Bryan, Effingham, Mcintosh & East Liberty Counties was happy to donate books to over 50 children. This event was successful because of the generosity of so many people in the community.

Several stores in Statesboro donated gifts for children, and food for the mini food bank that is stocked throughout the year on property.

Katherine Parks, the property manager not only organized this spectacular event, but she baked lots of homemade cookies for the kids!  Lonnie, one of the tenants at Little Lotts Creek Apartments volunteered to be Santa, and he may have been just as excited as the children!

It gave us so much joy to see all of the children's faces when they met Santa.  Due to the pandemic, many of the children had never even seen Santa in person and  most of them were certain he was the real Santa.  There were a few that were nervous, but most of them gave him the biggest hugs!

SERVPRO of Bryan, Effingham, McIntosh & East Liberty Counties loves giving back to our community. Happy Holidays to you and yours from the entire SERVPRO team!

Three Reasons To Choose SERVPRO

8/26/2021 (Permalink)

SERVPRO trailer with lots of  SERVPRO equipment We have the knowledge and equipment to help you in your biggest disasters.

Quick! Name three things that come in groups of three. If you choose sneezes, barbershop trio singers, or three-leaf clovers, you’re right on the money. We’d like to add one more big THREE: our trifecta of service.

When you need somewhere to turn for emergency cleaning and restoration, there are three great reasons to choose SERVPRO®: science-backed cleaning, a strong ethos of teamwork, and 24-hour service.

Let us take a minute to tell you about each of these in more detail.

We Bring the Science

At SERVPRO®, we do the research to bring the exact protocol you need, whether it’s flood remediation or disinfecting.

You may not have thought much about the science behind cleaning….but that’s OK because we have! For everyday disinfection against diseases such as COVID-19, we only use EPA-approved products.

And we follow standards set by organizations such as the CDC to ensure you’re getting hospital-grade cleaning.

You’re on Our Team

One thing that makes SERVPRO® great is our teamwork. We synergize to get you the right cleaning and restoration services at the right time. And best of all, you’re part of our team.

Whether it’s a defensive cleaning program or an emergency job, we work with you to create the best plan for your business. We consult with you before we get started, and check in to make sure we’re providing exactly what you need.

We Are Here 24/7

Unfortunately, disaster doesn’t conveniently schedule an appointment between 9 a.m. and 5 p.m. to strike. It can happen at any time.

Lucky for our SERVPRO® customers, we are ready, any time. You can call our hotline or fill out a web form and we’ll assess your problem and give you the cleaning and restoration assistance you need to get your business up and running again.

So there you have it—three excellent reasons to choose us!

When disaster strikes, SERVPRO® of Bryan, Effingham, Mcintosh & East Liberty Counties can help. Contact us at any hour when emergencies strike for assistance. (912) 425-5190.

Understanding SERVPRO'S Water Lingo For Contamination

8/24/2021 (Permalink)

Water from sewer system backups should be considered very dangerous. The water is grossly unsanitary and may contain bacteria and viruses that could cause serious illness. Special training and equipment are necessary to safely clean this type of contamination. SERVPRO of Bryan, Effingham, McIntosh & East Liberty Counties has the proper training and equipment to help with biohazard situations.

There are three major types of contaminated water.

Category 1: “Clean Water”

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, category 1 water can quickly degrade into category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

Category 2: “Gray Water”

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow, toilet overflow (with some urine, but no feces), or dishwasher overflow.

Category 3: “Black Water”

This water is grossly unsanitary and could cause severe illness or death if ingested, and any contact should be avoided. Sources for category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

SERVPRO of Bryan, Effingham, McIntosh & East Liberty Counties will inspect the contaminated water to determine the type of water and then plan the appropriate response to safely restore your home or business.

SERVPRO and Fire Damage

8/21/2021 (Permalink)

After a fire, there are two questions that homeowners ask themselves. "How am I ever going to replace everything?" and "How am I going to pay for everything?" quickly threaten to overwhelm a person who is already stressed out from the fire itself.


There is a way to save hundreds, even thousands of dollars to you and/or your insurance company. Restoring fire damage to property is usually much cheaper than replacing it. SERVPRO has a wide variety of methods that can help you accomplish this.


Dry Cleaning - We use dry sponges, dusting cloths and vacuums to remove non-grease based soils and soot. This method is also useful to remove light (small) debris and particulate soiling.

Wet Cleaning - Water and/or cleaning agents are used to remove moderate to heavy residues, both grease and non-grease based. It is a more aggressive method of cleaning since the item being cleaned will be thoroughly saturated in the process.

Spray and Wipe - A wet cleaning agent is applied using a spray bottle and the wiped down with a clean, white towel. This method gives the technician more control over the amount of product used. It is a very effective method to use when there is a concern that the property being cleaned might be damaged if it is saturated with a cleaning product or even water.


Foam Cleaning - This technique is used primarily for upholstery fabrics that could shrink or bleed color if water or a wet cleaning agent is used. The foaming cleaning agents we use are also very effective on mattresses and box springs that have light smoke damage.


Abrasive Cleaning - This technique is used to agitate the surface being cleaned. This is necessary if the residue is very thick and resists wet cleaning. We accomplish this using cleaning agents with abrasive ingredients alone or with an abrasive scrubbing pad.


Immersion Cleaning - This technique is used only for materials that can be completely saturated in a cleaning product. It is very effective for cleaning Venetian blinds. One type of immersion we use in ultrasonic. The item to be cleaned is dipped in a tank with a mix of water and cleaning agent then sound waves are used to create microscopic jet streams that agitate and clean the item.

Restoring property can save a lot of money. For many homeowners, though, the money is not the primary concern. It is the opportunity to preserve an item that holds important memories and perhaps has been in the family for generations.

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is ready to assist you with both. Call us today at (912.445.5190 to start preserving your life and memories.

We Are The Cleaning Experts

8/21/2021 (Permalink)

SERVPRO technicians wearing proper PPE doing a COVID wipe down Stop the Spread!

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties.

Crime Scene Contaminants

8/21/2021 (Permalink)

No matter how many forensic TV shows we’ve seen, leaving the crime scene clean-up to the professionals is the best route to take for both your health and safety. After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk.

One example of a crime scene contaminant is forensic residue. Forensic investigators use a variety of different materials and substances to conduct their investigations, such as fingerprint dust. SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is responsible for ensuring that these substances do not remain at the site. We also handle bodily fluids. The fluids pose a health risk if they are not handled properly, and witnesses should not attempt to remove them from the crime site.

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties will respond immediately and has the specialized training, protective equipment and experience to safely clean trauma and crime scenes.

SERVPRO of Bryan, Effingham, Mcintosh, East Liberty Counties is your local restoration expert. No matter the disaster we are here to help. Contact us.

12/1/2020 (Permalink)

3 Reasons to Choose SERVPRO® | SERVPRO® of Bryan, Effingham, Mcintosh & East Liberty Counties

Quick! Name three things that come in groups of threes. If you choose sneezes, barbershop trio singers or three-leaf clovers, you’re right on the money. We’d like to add one more big THREE: our trifecta of service.

When you need somewhere to turn for emergency cleaning and restoration, there are three great reasons to choose SERVPRO®: science-backed cleaning, a strong ethos of teamwork and 24-hour service.

Let us take a minute to tell you about each of these in more detail.

We Bring the Science

At SERVPRO®, we do the research to bring the exact protocol you need, whether it’s flood remediation or disinfecting.

You may not have thought much about the science behind cleaning….but that’s OK, because we have! For everyday disinfection against disease such as COVID-19, we use EPA-approved products.

And we follow standards set by organizations such as the CDC to ensure you’re getting hospital-grade cleaning.

You’re on Our Team

One thing that makes SERVPRO® great is our teamwork. We synergize to get you the right cleaning and restoration services at the right time. And best of all, you’re part of our team.

Whether it’s a defensive cleaning program or an emergency job, we work with you to create the best plan for your business. We consult with you before we get started, and check in to make sure we’re providing exactly what you need.

We’re Here 247

Disaster doesn’t conveniently schedule an appointment between 9 a.m. and 5 p.m. to strike. It can happen any time.

Well, guess what—at SERVPRO®, we’re ready, any time. You can call our hotline or fill out a web form and we’ll assess your problem and give you the cleaning and restoration assistance you need to get your business up and running again.

So there you have it—three excellent reasons to choose us!

When disaster strikes, SERVPRO® of Bryan, Effingham, Mcintosh & East Liberty Counties can help. Contact us at any hour for assistance.

SERVPRO and Fire Damage

4/19/2020 (Permalink)

After a fire, there are two questions that homeowners ask themselves. "How am I ever going to replace everything?" and "How am I going to pay for everything?" quickly threaten to overwhelm a person who is already stressed out from the fire itself.


There is a way to save hundreds, even thousands of dollars to you and/or your insurance company. Restoring fire damage to property is usually much cheaper than replacing it. SERVPRO has a wide variety of methods that can help you accomplish this.


Dry Cleaning - We use dry sponges, dusting cloths and vacuums to remove non-grease based soils and soot. This method is also useful to remove light (small) debris and particulate soiling.

Wet Cleaning - Water and/or cleaning agents are used to remove moderate to heavy residues, both grease and non-grease based. It is a more aggressive method of cleaning since the item being cleaned will be thoroughly saturated in the process.

Spray and Wipe - A wet cleaning agent is applied using a spray bottle and the wiped down with a clean, white towel. This method gives the technician more control over the amount of product used. It is a very effective method to use when there is a concern that the property being cleaned might be damaged if it is saturated with a cleaning product or even water.


Foam Cleaning - This technique is used primarily for upholstery fabrics that could shrink or bleed color if water or a wet cleaning agent is used. The foaming cleaning agents we use are also very effective on mattresses and box springs that have light smoke damage.


Abrasive Cleaning - This technique is used to agitate the surface being cleaned. This is necessary if the residue is very thick and resists wet cleaning. We accomplish this using cleaning agents with abrasive ingredients alone or with an abrasive scrubbing pad.


Immersion Cleaning - This technique is used only for materials that can be completely saturated in a cleaning product. It is very effective for cleaning Venetian blinds. One type of immersion we use in ultrasonic. The item to be cleaned is dipped in a tank with a mix of water and cleaning agent then sound waves are used to create microscopic jet streams that agitate and clean the item.

Restoring property can save a lot of money. For many homeowners, though, the money is not the primary concern. It is the opportunity to preserve an item that holds important memories and perhaps has been in the family for generations.

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is ready to assist you with both. Call us today to start preserving your life and memories.

Common Crime Scene Contaminates

4/19/2020 (Permalink)

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty counties have the training & equipment to safely clean trauma & crime scenes.

No matter how many forensic TV shows we’ve seen, leaving the crime scene clean-up to the professionals is the best route to take for both your health and safety. After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk.

One example of a crime scene contaminant is forensic residue. Forensic investigators use a variety of different materials and substances to conduct their investigations, such as fingerprint dust. SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is responsible for ensuring that these substances do not remain at the site. We also handle bodily fluids. The fluids pose a health risk if they are not handled properly, and witnesses should not attempt to remove them from the crime site.

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties will respond immediately and has the specialized training, protective equipment and experience to safely clean trauma and crime scenes.

Ready to sell? Old tenants moving out? Let us help you get your home ready.

4/17/2020 (Permalink)

Whether you are trying to sell your home or you have renters moving out or even after a water loss in your home, getting your house ready for new people can be very exhausting.

When it comes to selling your home, it can be extremely overwhelming working with realtors, inspections, and potential buyers.

Lucky for you, SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is happy to clean your house and get it ready for showings and the sale. With our highly trained crews, we are prepared to help with any cleaning task ranging from mold remediation to deodorization to general cleaning services including carpet cleanings. We have helped many homeowners prepare and sell their homes with a top to bottom cleaning. We have also helped a lot of apartment complexes clean after the lease ends and a new one is beginning. 

Our thorough cleaning services can include wiping ceilings and walls, trim, the exterior of baseboard registers, and cleaning the inside and outside of kitchen and bathroom appliances. Window cleaning and floor cleaning are a great way to finish the project up and add the final sparkle to your fresh home.

We would be happy to set up a time for an estimator to come onsite to answer any questions you may have, and to get you a good idea of what the project would entail and cost. SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is always here to help.

SERVPRO and Fire Damage

4/17/2020 (Permalink)

After a fire, there are two questions that homeowners ask themselves. "How am I ever going to replace everything?" and "How am I going to pay for everything?" quickly threaten to overwhelm a person who is already stressed out from the fire itself.


There is a way to save hundreds, even thousands of dollars to you and/or your insurance company. Restoring fire damage to property is usually much cheaper than replacing it. SERVPRO has a wide variety of methods that can help you accomplish this.


Dry Cleaning - We use dry sponges, dusting cloths and vacuums to remove non-grease based soils and soot. This method is also useful to remove light (small) debris and particulate soiling.

Wet Cleaning - Water and/or cleaning agents are used to remove moderate to heavy residues, both grease and non-grease based. It is a more aggressive method of cleaning since the item being cleaned will be thoroughly saturated in the process.

Spray and Wipe - A wet cleaning agent is applied using a spray bottle and the wiped down with a clean, white towel. This method gives the technician more control over the amount of product used. It is a very effective method to use when there is a concern that the property being cleaned might be damaged if it is saturated with a cleaning product or even water.


Foam Cleaning - This technique is used primarily for upholstery fabrics that could shrink or bleed color if water or a wet cleaning agent is used. The foaming cleaning agents we use are also very effective on mattresses and box springs that have light smoke damage.


Abrasive Cleaning - This technique is used to agitate the surface being cleaned. This is necessary if the residue is very thick and resists wet cleaning. We accomplish this using cleaning agents with abrasive ingredients alone or with an abrasive scrubbing pad.


Immersion Cleaning - This technique is used only for materials that can be completely saturated in a cleaning product. It is very effective for cleaning Venetian blinds. One type of immersion we use in ultrasonic. The item to be cleaned is dipped in a tank with a mix of water and cleaning agent then sound waves are used to create microscopic jet streams that agitate and clean the item.

Restoring property can save a lot of money. For many homeowners, though, the money is not the primary concern. It is the opportunity to preserve an item that holds important memories and perhaps has been in the family for generations.

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties is ready to assist you with both. Call us today at (912.445.5190 to start preserving your life and memories.

Compulsive Hoarding & SERVPRO

4/14/2020 (Permalink)

SERVPRO understands how extremely emotional (HD) can be for the customer & the family.

SERVPRO is known for water & fire damage clean up, mold remediation, storm damage clean up, & commercial services; however, were you aware that SERVPRO also handles Biohazard clean up?

We provide cleanup and recovery services for many biohazard situations, one being hoarding scenes.

According to a Washington Post publication released on 04/11/2016; studies show that compulsive hoarding affects up to 6% of the population, or 19 million Americans, and it has been found to run in families.

A difficult aspect of Hoarding Disorder (HD) is that the person finds it hard to part with their possessions because of the perceived need to save them.

SERVPRO understands the toll hoarding can take on an individual and their family. In some cases a person diagnosed with Hoarding Disorder (HD) can be ordered by the court system to clean up the home and property.

So the question is why SERVPRO? Our company is trained to safely remove biohazards of all types and dispose of them properly in accordance with OSHA and health regulations. SERVPRO also realizes that a hoarding scene can be both dangerous and extremely emotional for the customer and their family.

We Are Cleaning Experts

4/12/2020 (Permalink)

SERVPRO of Bryan, Effingham, McIntosh, and East Liberty County specialize in cleaning and sanitizing.

SERVPRO is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Bryan, Effingham, McIntosh, and East Liberty Counties.

IICRC Training

4/16/2019 (Permalink)

The instructor, Bruce DeLoatch, with our technicians during the IICRC training.

Effective training is the best way to ensure our customers receive the services they deserve. With SERVPRO our technicians are trained to the IICRC standards. 

IICRC stands for Institute of Inspection, Cleaning, and Restoration Certification. 

Our technicians with SERVPRO of Bryan, Effingham, McIntosh & East Liberty County attended the IICRC Triple Certification Course for CCT (Carpet Cleaning Technician) and FSRT/OCT (Fire and Odor Combo) last week and even devoted their time to coming throughout the weekend. 

Our technicians take pride in the work that they do and enjoyed the classes they attended. The classes taught everyone new techniques that can be used to make the experience even better. 

We take pride in the quality of work that our technicians produce and we are always looking into continuing our education so we can make the experience even better for our customers.

With any disaster, big or small, our goal is to make it "Like it never even happened."

All About Our Fur-Babies

3/27/2019 (Permalink)

Contact your local animal shelter to find out more information on providing a fur-baby with a fur-ever home.

Approximately 6.5 million animals are entered into U.S. animal shelters nationwide each year. Of those, approximately 3.3 million are dogs and 3.2 million are cats.

Each year, approximately 1.5 million shelter animals are euthanized (670,000 dogs and 860,000 cats).

Approximately 3.2 million shelter animals are adopted each year (1.6 million dogs and 1.6 million cats).

Animals play a very important role in our everyday lives. Having an animal as a pet gives you a sense of companionship but it also helps with emotional support, reduces stress levels, sense of loneliness, and helps us to increase our social activities. Pets are very beneficial to our emotional, mental, & physical health. For children, having a pet can help with self-esteem and positive emotional development.

Having a pet allows you to be responsible for someone other than yourself and make you appreciate the innocence in the world. For some people, their pet is all they have in life and may be the very reason they wake up each morning.

Here at SERVPRO we value and appreciate the bond a person has with their fur-baby. We want to hear your story. Did you decide to adopt a fur-baby and give it a fur-ever home, if so then please share your story with us, don’t forget to share pictures.

SERVPRO of Bryan, Effingham, McIntosh & East Liberty County is proud to announce that we have chosen to sponsor the Bryan County Animal Shelter.

Make sure to stay tuned for more information from SERVPRO on how we are contributing to make our local fur-babies find their fur-ever homes.

February Employee of the Month

3/26/2019 (Permalink)

Scott Kingery, February Employee of the Month

Here at SERVPRO we value each of our employees. People rarely succeed unless they have fun in what they are doing and that is what we strive for. We have learned that the only way to do great work is to love what you do.

Every month SERVPRO likes to recognize an employee that brings a positive attitude and goes above and beyond to help the company grow as a whole.

Scott Kingery is one of our many dedicated employees and it is our honor to name him February Employee of the Month.

 Scott has been with SERVPRO for 6 years and has been a true asset to the company.

Scott, thank you for all that you do to make this company run efficiently and for the respect you give to our customers and staff.

March Employee of the Month

3/26/2019 (Permalink)

Wiliam Brower, March Employee of the Month

Here at SERVPRO we value each of our employees. Your work is going to fill up a huge part of your life, and the only way to be truly satisfied is to do what you believe is great work. We have learned that the only way to do great work is to love what you do.

Every month SERVPRO likes to recognize an employee that brings positivity to work place and most importantly to our customers.

William Brower is one of our many dedicated employees and it is our honor to name him March Employee of the Month.

William has been with SERVPRO for a brief time, but has managed to excel and show us that he is a true asset to our company.

William, thank you for your hard work and dedication to the company. We truly appreciate all that you do.

April is Child Abuse Prevention Month

3/25/2019 (Permalink)

April is National Child Abuse Prevention Month. This is an annual observance in the United States in which communities come together to dedicate their time in raising awareness and preventing child abuse. The month of April was designated as Child Abuse Prevention Month in the United States in 1983. According to the National Children’s Alliance, nearly 700,000 children are abused in the United States annually.

On April 20th the Exchange Club of Statesboro will be sponsoring a community picnic in recognition of Child Abuse Prevention Month.

SERVPRO of Bryan, Effingham, McIntosh, & Liberty County is proud to announce that we will be joining in on this event and we can’t wait to see everyone there showing their support for the kids and families of our community.